If the app has been updated correctly, you will see the same information as in the previous app. Existing users will see the same information after creating the app account. After setting up the mySmartControl app, you can see the following: Settings for the mySmartControl app Locations (to be set up via the portal) Status/switching of the security system Functionality of the app (as you are used to)

The mySmartControl app account is used to register the app under an email address. When you want to log in to the mySmartControl app on another device, you no longer need to pair it through the mySmartControl portal; you only need to log in with the mySmartControl app account. Once logged in, the data will be transferred to the new device. The account for the mySmartControl portal (www.portal.mysmartcontrol.com) is created by an administrator. The administrator [...]

If you enter an incorrect PIN three times, your mySmartControl app account will be temporarily blocked for 5 minutes. After 5 minutes, the block will be lifted, and you can enter your PIN again. Your account will not be unpaired, and after entering the correct PIN, you can continue using the mySmartControl app. If you have forgotten your PIN, you can follow the option on the screen: "Log out and set a new PIN."

If you have forgotten your PIN for the mySmartControl app, you can easily reset it by following these steps: Open the mySmartControl app. Select the option "Log out and set a new PIN." Log in again with your mySmartControl app account.   After logging in, you can set a new PIN.   After this, you will have access to the mySmartControl app again.

If the app has been transferred from your old phone to the new one, we recommend first deleting the app and then downloading it again from the App Store or Play Store. It may happen that not all data has been transferred, which can cause errors. Once the mySmartControl app has been downloaded again, you can log in with your mySmartControl app account. After downloading, click on the option "Sign in" and log in with [...]

To use the new mySmartControl app, you need to create an app account. This allows you to log in at any time with this app account to manage your connected security system. Once the new app is installed, you can create a mySmartControl app account by following these steps: First, you need to verify the email address for the app account. Enter an email address that you have access to and click on "Send verification [...]

Any email address that you have access to.

These will still be available in the new app.

Nothing will change with your subscription.

The app has the same functionality but a different appearance.